How To Fix CRM_WEBREQ_CUST022 - No text types found for request category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

• Message number: 022

• Message text: No text types found for request category &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_CUST022 - No text types found for request category &1 ?

  The SAP error message CRM_WEBREQ_CUST022 indicates that there are no text types found for the specified request category in the SAP CRM system. This error typically occurs when the system is trying to process a web request that requires text information, but the necessary configuration for text types is missing or not properly set up.
  Cause:
  
  Missing Text Types: The request category specified does not have any associated text types defined in the system.
  Configuration Issues: The configuration for text types in the CRM system may not be complete or may have been incorrectly set up.
  Request Category Not Defined: The request category being used may not be defined in the system or may not be linked to any text types.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Text Type Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to Customer Relationship Management > Basic Functions > Text Management > Define Text Types.
  Ensure that the text types are defined for the relevant request category.
  
  
  
  Assign Text Types to Request Category:
  
  In the same configuration area, check if the text types are assigned to the specific request category that is causing the error.
  If not, you will need to assign the appropriate text types to the request category.
  
  
  
  Verify Request Category:
  
  Check if the request category being used is valid and correctly configured.
  You can do this by navigating to Customer Relationship Management > Web Channel > Define Request Categories.
  
  
  
  Testing:
  
  After making the necessary changes, test the web request again to see if the error persists.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration, refer to the SAP documentation or consult with your SAP Basis or CRM functional team for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: SPRO (for configuration), CRMD_ORDER (to check CRM orders).
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify text types and request categories.
  
  By following these steps, you should be able to resolve the CRM_WEBREQ_CUST022 error and ensure that the necessary text types are available for the specified request category.