How To Fix CRM_WEBREQ_CUST011 - First enter a BSP application and an initial page

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

• Message number: 011

• Message text: First enter a BSP application and an initial page

What causes this issue?

You have still not entered a
<DS:GLOS.0924429B0BAED411AB380060B03C3B0B>BSP application</> and an
initial page for your view.

System Response

Generation cannot be performed, nor can you access the BSP application.

How to fix this error?

You have two options for the layout that is defined in the view:
You enter a non-existent BSP application and an initial page and select
<ls>Generate</>. A BSP application and confirmation page are generated
from the initial page you entered, providing that you are in a client
where you can maintain repository objects and also have authorization
for this.
You either enter a BSP application that you created previously with an
existing initial page, or you enter a BSP application that still has to
be created. In this case, do not use standard generation because
possibly, you want to use separate graphics with the HTML pages.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_CUST011 - First enter a BSP application and an initial page ?

  The SAP error message CRM_WEBREQ_CUST011 indicates that a Business Server Page (BSP) application and an initial page must be specified before proceeding with a web request in the SAP CRM system. This error typically occurs when a web request is made without the necessary parameters being set, particularly in the context of web applications that rely on BSP technology.
  Cause:
  
  Missing BSP Application: The error occurs when the system does not have a BSP application defined for the web request.
  No Initial Page Defined: The initial page that should be loaded when the BSP application is called is not specified.
  Configuration Issues: There may be issues with the configuration of the BSP application or the web request itself.
  User Input Error: The user may not have provided the required input parameters when trying to access the BSP application.
  
  Solution:
  To resolve the CRM_WEBREQ_CUST011 error, you can take the following steps:
  
  
  Check BSP Application Configuration:
  
  Ensure that the BSP application you are trying to access is correctly configured in the SAP system.
  Verify that the application is active and accessible.
  
  
  
  Specify Initial Page:
  
  Make sure that the initial page for the BSP application is defined. This can usually be done in the BSP application settings.
  If you are calling the BSP application programmatically, ensure that you are passing the correct parameters, including the initial page.
  
  
  
  Review URL Parameters:
  
  If you are accessing the BSP application via a URL, check the URL to ensure that it includes the necessary parameters for the application and the initial page.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for the specific BSP application you are working with to understand the required parameters and configuration settings.
  
  
  
  Check Authorization:
  
  Ensure that the user has the necessary authorizations to access the BSP application.
  
  
  
  Debugging:
  
  If you have access to the development environment, you can debug the BSP application to see where the request is failing and what parameters are being passed.
  
  
  
  Related Information:
  
  BSP Applications: Business Server Pages are used in SAP for developing web applications. They are similar to HTML pages but can include dynamic content from the SAP system.
  SAP CRM: Customer Relationship Management (CRM) in SAP is a module that helps manage customer interactions and data throughout the customer lifecycle.
  SAP Notes: Check SAP Notes for any known issues or patches related to the BSP application you are using.
  
  If the issue persists after following these steps, consider reaching out to your SAP Basis or development team for further assistance.