How To Fix CRM_WEBREQ_CUST009 - Save before going to product maintenance

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

• Message number: 009

• Message text: Save before going to product maintenance

What causes this issue?

You have not saved the data entered and want to switch to product
maintenance. You cannot do this, because it is possible that a link with
the request category that you are currently maintaining should be
created or changed there.

System Response

You cannot switch before saving.

How to fix this error?

First save the data you entered.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_CUST009 - Save before going to product maintenance ?

  The SAP error message CRM_WEBREQ_CUST009 typically occurs in the SAP CRM (Customer Relationship Management) system when a user attempts to navigate to product maintenance without saving the current changes or data in the web request. This error is a reminder that any unsaved changes must be saved before proceeding to another function or screen.
  Cause:
  The error is triggered when:
  
  You have made changes to a web request or transaction in the CRM system.
  You attempt to navigate away from the current screen (e.g., to product maintenance) without saving those changes.
  
  Solution:
  To resolve the error, follow these steps:
  
  Save Your Changes: Before navigating to product maintenance, ensure that you save any changes you have made in the current web request. Look for a "Save" button or option in the interface.
  Confirm Save: After clicking save, confirm that the system has successfully saved your changes. You may receive a confirmation message indicating that the save was successful.
  Navigate to Product Maintenance: Once you have saved your changes, you can then proceed to the product maintenance screen without encountering the error.
  
  Related Information:
  
  User Training: Ensure that users are trained on the importance of saving their work frequently, especially in systems like SAP where data integrity is crucial.
  System Configuration: If this error occurs frequently and disrupts workflow, consider reviewing the system configuration or user roles to ensure that users have the necessary permissions and that the interface is user-friendly.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional context or updates regarding this error message.
  Support: If the issue persists even after saving, it may be beneficial to contact your SAP support team for further assistance, as there could be underlying issues with the system or specific configurations.
  
  By following these steps, you should be able to resolve the CRM_WEBREQ_CUST009 error and continue your work in SAP CRM without interruption.