How To Fix CRM_WEBREQ_CUST010 - Still no BSP application or initial page assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

• Message number: 010

• Message text: Still no BSP application or initial page assigned

What causes this issue?

No <DS:GLOS.0924429B0BAED411AB380060B03C3B0B>BSP application </> and no
start page have yet been assigned. It is possible that there is still no
existing BSP application for this view.

System Response

You cannot use this view to enter Web requests in the Internet.

How to fix this error?

Assign a BSP application and a start page. You can either generate these
and modify them according to your own needs, or immediately create a
separate BSP application with corresponding pages.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_CUST010 - Still no BSP application or initial page assigned ?

  The SAP error message CRM_WEBREQ_CUST010 indicates that there is no BSP (Business Server Pages) application or initial page assigned to the CRM Web Request. This typically occurs when the system is unable to find the necessary BSP application to process the web request.
  Cause:
  
  Missing BSP Application: The BSP application that is supposed to handle the request is not available or not properly configured in the system.
  Incorrect Configuration: The configuration settings for the web request may not be set up correctly, leading to the system not being able to find the initial page.
  Authorization Issues: The user may not have the necessary authorizations to access the BSP application.
  Transport Issues: If the BSP application was recently transported from another system, it may not have been activated or properly configured in the target system.
  
  Solution:
  
  
  Check BSP Application:
  
  Go to transaction SE80 (Object Navigator) and check if the BSP application exists.
  Ensure that the BSP application is active and properly configured.
  
  
  
  Assign Initial Page:
  
  In transaction SE80, navigate to the BSP application and check the properties to ensure that an initial page is assigned.
  If not, assign the appropriate initial page.
  
  
  
  Check Configuration:
  
  Review the configuration settings in transaction SPRO under the relevant CRM settings to ensure that the web request is correctly configured.
  Ensure that the necessary settings for the web application are in place.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the BSP application. You can check this in transaction SU53 after attempting to access the application.
  
  
  
  Transport Issues:
  
  If the BSP application was recently transported, ensure that all necessary objects were included in the transport request and that they have been activated in the target system.
  
  
  
  Check Logs:
  
  Review the system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Related Information:
  
  BSP Applications: These are used in SAP for web-based applications and are essential for CRM web interfaces.
  Transaction Codes:
  
  SE80: Object Navigator for checking and managing BSP applications.
  SPRO: Customizing settings for various SAP modules.
  SU53: Authorization check to see if the user has the necessary permissions.
  SLG1: Application log to check for errors and warnings.
  
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or development team for further investigation.