How To Fix CRM_WEBREQ_CUST005 - Usage "&1" is already set in view &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

• Message number: 005

• Message text: Usage "&1" is already set in view &2

What causes this issue?

The <DS:DE.CRMT_VIEW_CLASSIFYER>usages</> <ls>Applicant
</> and <ls>Applicant and Processor</> are selected usages that are used
to identify the view for the person placing the request. Therefore, only
one usage per request category is permitted for identifying the
applicant view for a given validity period. This means either the
<ls>Applicant</> usage, or the <ls>Applicant and Processor</> usage.
In this case, the usage <ls>&v1&</> has already been set with reference
to request category &v3& for view &v2& with validity end &v4&.

System Response

The usage cannot be entered.

How to fix this error?

Check which view should have the usage <ls>Applicant</> / <ls>Applicant
and Processor</> in which validity period and maintain the entries
accordingly.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_CUST005 - Usage "&1" is already set in view &2 ?

  The SAP error message CRM_WEBREQ_CUST005 indicates that a specific usage (denoted by &1) is already set in a particular view (denoted by &2). This error typically occurs in the context of customizing or configuring the SAP CRM (Customer Relationship Management) system, particularly when dealing with web requests or web UI configurations.
  
  Cause:
  The error is usually caused by one of the following reasons:
  
  Duplicate Configuration: The usage you are trying to set is already assigned to the specified view. This can happen if there are multiple attempts to configure the same usage for a view.
  Incorrect Customization: There may be an inconsistency in the customization settings, where the same usage is inadvertently assigned to multiple views or is being set incorrectly.
  Transport Issues: If changes were transported from one system to another (e.g., from development to production), there might be conflicts or duplicates in the configuration.
  
  
  Solution:
  To resolve the CRM_WEBREQ_CUST005 error, you can take the following