How To Fix CRM_WARRANTY_MGNT003 - Warranty assignment &1 for item &2 was deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WARRANTY_MGNT - Warranty Management in CRM Business Transaction

• Message number: 003

• Message text: Warranty assignment &1 for item &2 was deleted

What causes this issue?

Data relevant for the warranty check (for example, reference object,
subject, reference date) was changed, which triggered another warranty
check. This check determined that the warranty already assigned no
longer corresponds to the scope of the check.

System Response

System deletes the warranty assignment &V1& for item &V2&.

How to fix this error?

If required, you can fix the warranty check. This means that no recheck
is performed when data in the transaction is changed.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WARRANTY_MGNT003 - Warranty assignment &1 for item &2 was deleted ?

  The SAP error message CRM_WARRANTY_MGNT003 indicates that a warranty assignment for a specific item has been deleted. This message typically arises in the context of warranty management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error can occur due to several reasons:
  
  Manual Deletion: The warranty assignment for the specified item was manually deleted by a user or through a transaction.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect references to warranty data in the system.
  System Configuration: The system may be configured in a way that does not allow certain warranty assignments to persist, leading to automatic deletions.
  Business Process Changes: Changes in business processes or policies regarding warranty management may lead to the deletion of certain warranty assignments.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Warranty Assignment: Verify if the warranty assignment for the specified item still exists in the system. You can do this by navigating to the warranty management area in SAP and checking the relevant item.
  
  
  Reassign Warranty: If the warranty assignment has been deleted, you may need to reassign the warranty to the item. This can typically be done through the warranty management transaction in SAP.
  
  
  Review Change Logs: Check the change logs or audit trails to see if there were any recent changes made to the warranty assignments that could explain the deletion.
  
  
  Data Consistency Check: Run data consistency checks to identify any discrepancies in warranty data. This may involve checking related tables and ensuring that all necessary data is intact.
  
  
  Consult Documentation: Review the SAP documentation or help files related to warranty management for any specific guidelines or troubleshooting steps.
  
  
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_WARRANTY for warranty management.
  SAP Notes: Check for any SAP Notes related to warranty management that may address known issues or provide patches.
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to manage warranty assignments, as insufficient permissions may lead to unexpected behavior.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.