How To Fix CRM_WARRANTY_MGNT004 - No valid warranties determined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WARRANTY_MGNT - Warranty Management in CRM Business Transaction

• Message number: 004

• Message text: No valid warranties determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WARRANTY_MGNT004 - No valid warranties determined ?

  The SAP error message CRM_WARRANTY_MGNT004 indicates that the system was unable to find any valid warranties for the item or service being processed. This error typically occurs in the context of warranty management within SAP Customer Relationship Management (CRM) or SAP ERP systems.
  Causes:
  
  No Warranty Exists: There may not be any warranty records created for the specific product or service in question.
  Warranty Expiration: The warranty may have expired, and thus is no longer valid for the item.
  Incorrect Product/Service: The product or service for which the warranty is being checked may not be linked to any warranty agreements.
  Data Entry Errors: There may be errors in the data entry, such as incorrect serial numbers, product codes, or customer information.
  Configuration Issues: The warranty management configuration in the system may not be set up correctly, leading to issues in determining valid warranties.
  Missing Master Data: The necessary master data (like customer, product, or warranty type) may not be properly maintained in the system.
  
  Solutions:
  
  Check Warranty Records: Verify if there are any warranty records for the product or service in question. This can be done by checking the warranty management module in SAP.
  Validate Expiration Dates: Ensure that the warranty is still valid and has not expired. Check the start and end dates of the warranty.
  Review Product/Service Configuration: Make sure that the product or service is correctly configured in the system and linked to the appropriate warranty agreements.
  Correct Data Entry: Double-check the data entered for accuracy, including serial numbers and product codes.
  Review Configuration Settings: If you have access, review the warranty management configuration settings in SAP to ensure they are set up correctly.
  Consult Master Data: Ensure that all relevant master data is correctly maintained and up to date in the system.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP documentation for further troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), or IW33 (Display Order) if you are dealing with service orders.
  SAP Notes: Check for any SAP Notes related to warranty management that may provide additional insights or patches for known issues.
  Documentation: Review SAP documentation on warranty management for best practices and configuration guidelines.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.