How To Fix CRM_WARRANTY_MGNT001 - Warranty &1 assigned to item &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_WARRANTY_MGNT - Warranty Management in CRM Business Transaction

  • Message number: 001

  • Message text: Warranty &1 assigned to item &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_WARRANTY_MGNT001 - Warranty &1 assigned to item &2 ?

    The SAP error message CRM_WARRANTY_MGNT001 typically indicates that there is an issue with the warranty assignment for a specific item in a CRM (Customer Relationship Management) transaction. The message format suggests that a warranty (identified as &1) is not properly assigned to the item (identified as &2) in the transaction.

    Cause:

    1. Missing Warranty Assignment: The warranty may not be assigned to the item in the system.
    2. Incorrect Configuration: The warranty management configuration may not be set up correctly in the system.
    3. Item Not Eligible for Warranty: The item may not be eligible for warranty coverage based on the defined rules in the system.
    4. Data Inconsistency: There may be inconsistencies in the data related to the warranty or the item.

    Solution:

    1. Check Warranty Assignment:

      • Navigate to the warranty management section in SAP and verify if the warranty is correctly assigned to the item in question.
      • Ensure that the warranty is active and valid for the item.
    2. Review Configuration:

      • Check the configuration settings for warranty management in the SAP system. Ensure that the necessary settings for warranty assignment are correctly defined.
      • Verify that the item category and warranty type are compatible.
    3. Validate Item Eligibility:

      • Confirm that the item is eligible for warranty coverage. This may involve checking the product master data and warranty conditions.
    4. Data Consistency Check:

      • Perform a data consistency check to identify any discrepancies in the warranty and item data.
      • If necessary, correct any inconsistencies found.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on warranty management and error resolution.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes related to warranty management, such as CRM warranty transactions.
    • SAP Notes: Check for any SAP Notes related to warranty management that may address known issues or provide additional guidance.
    • User Roles: Ensure that the user has the necessary permissions to view and manage warranty assignments in the system.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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