How To Fix CRM_WARRANTY_LOG004 - Reference time for warranty check: Date &1, time &2

CRM_WARRANTY_LOG004 - Overview

• Message type: E = Error

• Message class: CRM_WARRANTY_LOG - Messages for Consistency Log - Warranty Check

• Message number: 004

• Message text: Reference time for warranty check: Date &1, time &2

What causes this issue?

The reference date &V1& and time &V2& was determined from the current
transaction for the warranty check. The validity check takes place using
this reference time. Counter readings with this reference time are
determined for counter-dependent warranties.

System Response

The warranty check is continued.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WARRANTY_LOG004 - Reference time for warranty check: Date &1, time &2 ?

  The SAP error message CRM_WARRANTY_LOG004 typically indicates an issue related to the warranty check process in the SAP Customer Relationship Management (CRM) module. This error message is triggered when the reference time for a warranty check is not valid or does not meet the required criteria.
  
  Cause:
  
  Invalid Date/Time: The date and time provided for the warranty check may be incorrect or not formatted properly.
  Warranty Validity: The warranty period for the item in question may have expired, or the reference date is outside the valid warranty period.
  
  Configuration Issues: There may be configuration issues in the warranty management settings in SAP.
  Data Inconsistencies: There could be inconsistencies in the data related to the warranty, such as missing or incorrect warranty records.
  
  
  Solution:
  
  Check Date and Time: Verify that the date and time being used for the warranty check are correct and in the proper format. Ensure that they fall within the expected range for warranty checks.
  Review