How To Fix CRM_WARRANTY_LOG002 - No reference objects determined; check completed

CRM_WARRANTY_LOG002 - Overview

• Message type: E = Error

• Message class: CRM_WARRANTY_LOG - Messages for Consistency Log - Warranty Check

• Message number: 002

• Message text: No reference objects determined; check completed

What causes this issue?

No reference object could be determined for the warranty check from the
current transaction data.

System Response

The warranty check cannot be executed without a reference object.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WARRANTY_LOG002 - No reference objects determined; check completed ?

  The SAP error message CRM_WARRANTY_LOG002 indicates that no reference objects were determined during a warranty processing operation. This typically occurs in the context of warranty management within the SAP Customer Relationship Management (CRM) module.
  
  Cause:
  The error can arise due to several reasons, including:
  
  
  Missing Reference Objects: The system could not find any reference objects (like warranty claims, service orders, or contracts) that are necessary for processing the warranty.
  
  
  Incorrect Configuration: The warranty management configuration may not be set up correctly, leading to the inability to determine reference objects.
  
  
  Data Issues: There may be issues with the data in the system, such as missing or incorrect entries in the relevant tables.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the reference objects.
  
  
  System Errors: There could be temporary system issues or bugs that prevent the proper determination of reference objects.
  
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Reference Objects: Verify that