How To Fix CRM_WARRANTY_LOG001 - Warranty check started, date &1, time &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_WARRANTY_LOG - Messages for Consistency Log - Warranty Check

  • Message number: 001

  • Message text: Warranty check started, date &1, time &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_WARRANTY_LOG001 - Warranty check started, date &1, time &2 ?

    The SAP error message CRM_WARRANTY_LOG001 indicates that a warranty check has been initiated, specifying the date and time when the check started. This message is typically informational rather than an error, and it is part of the warranty management functionality within SAP Customer Relationship Management (CRM).

    Cause:

    1. Initiation of Warranty Check: The message is triggered when a warranty check process is started in the system. This could occur during various transactions, such as sales order processing, service order creation, or warranty claim processing.
    2. System Configuration: The system may be configured to log warranty checks for auditing or tracking purposes.

    Solution:

    1. Review the Process: If you are seeing this message, it is important to check the subsequent logs or messages to determine if the warranty check completed successfully or if there were any issues.
    2. Check Warranty Configuration: Ensure that the warranty management settings in your SAP system are correctly configured. This includes checking warranty types, validity periods, and any associated conditions.
    3. Monitor Logs: Use transaction codes like SLG1 (Application Log) to review logs related to warranty checks. This can provide insights into any issues that may have occurred during the check.
    4. Consult Documentation: Refer to SAP documentation or help resources for warranty management to understand the implications of this message and how it fits into your business processes.

    Related Information:

    • Warranty Management in SAP: This functionality allows businesses to manage warranties for products sold, including tracking warranty claims, managing warranty periods, and ensuring compliance with warranty terms.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_SERVICE, and others that may be involved in warranty processing.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues or enhancements related to warranty management.

    If you encounter further issues or if the message is accompanied by errors, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for more detailed troubleshooting steps.

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