How To Fix CRM_WARRANTY_LOG003 - No warranties assigned to reference object; check completed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WARRANTY_LOG - Messages for Consistency Log - Warranty Check

• Message number: 003

• Message text: No warranties assigned to reference object; check completed

What causes this issue?

No warranties are assigned to the reference object from the current
transaction.

System Response

System terminates the warranty check.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WARRANTY_LOG003 - No warranties assigned to reference object; check completed ?

  The SAP error message CRM_WARRANTY_LOG003 indicates that there are no warranties assigned to the reference object you are trying to process. This typically occurs in the context of warranty management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  No Warranties Assigned: The most straightforward cause is that the reference object (such as a sales order, service order, or equipment) does not have any warranties assigned to it.
  Incorrect Reference Object: The reference object you are trying to check may not be the correct one or may not be linked to any warranty.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the warranty management tables.
  Warranties Not Created: Warranties may not have been created for the product or service in question.
  
  Solution:
  
  
  Check Warranty Assignment:
  
  Navigate to the warranty management section in SAP and verify if any warranties are assigned to the reference object.
  Use transaction codes like IW33 (for service orders) or VA03 (for sales orders) to check the details of the object.
  
  
  
  Create or Assign Warranties:
  
  If no warranties are assigned, you may need to create a warranty for the product or service. This can typically be done in the warranty management area of SAP.
  Ensure that the warranty is correctly linked to the relevant reference object.
  
  
  
  Review Configuration:
  
  Check the configuration settings for warranty management in your SAP system. Ensure that the warranty types and conditions are set up correctly.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify any discrepancies in warranty data. This may involve checking the relevant tables in the database.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for warranty management to ensure that you are following the correct procedures.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for warranty management, such as IW31 (Create Service Order), IW32 (Change Service Order), and IW33 (Display Service Order).
  SAP Notes: Check for any SAP Notes related to warranty management that may address known issues or provide additional guidance.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and manage warranties in the system.
  
  By following these steps, you should be able to resolve the error message CRM_WARRANTY_LOG003 and ensure that warranties are properly assigned to your reference objects.