How To Fix CRM_UTILITY_UIS166 - Contract &1 is completed on &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_UIS -

• Message number: 166

• Message text: Contract &1 is completed on &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_UIS166 - Contract &1 is completed on &2 ?

  The SAP error message CRM_UTILITY_UIS166 indicates that a contract (identified by the number &1) is completed as of the date &2. This message typically arises in the context of SAP Customer Relationship Management (CRM) when trying to perform an action on a contract that has already been marked as completed.
  Cause:
  
  Contract Status: The primary cause of this error is that the contract in question has been completed, meaning it is no longer active for processing. This could happen due to various reasons, such as the contract reaching its end date, being fully executed, or being closed by a user.
  Business Logic: The system is designed to prevent modifications or certain actions on completed contracts to maintain data integrity and adhere to business rules.
  
  Solution:
  
  Check Contract Status: Verify the status of the contract in the system. You can do this by navigating to the contract in question and checking its status in the details view.
  Reopen or Reactivate: If you need to make changes to the contract, you may need to reopen or reactivate it, if your business process allows for that. This typically requires specific authorizations and may involve changing the status back to an active state.
  Create a New Contract: If reopening the contract is not an option, consider creating a new contract that reflects the necessary changes or updates.
  Consult Documentation: Review your organization's policies regarding contract management to ensure compliance with business processes.
  Contact Support: If you are unsure about how to proceed or if you believe this message is appearing in error, contact your SAP support team or system administrator for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with contract management, such as CRMD_ORDER for managing contracts.
  User Authorizations: Ensure that you have the necessary authorizations to view and modify contract statuses.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address specific issues.
  Training: Consider training sessions or documentation on contract management within SAP CRM to better understand how to handle contracts and their statuses.
  
  By following these steps, you should be able to address the error message and proceed with your contract management tasks effectively.