How To Fix CRM_UTILITY_UIS170 - Lifecycle status of PoD has been adjusted to temporary


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UTILITY_UIS -

  • Message number: 170

  • Message text: Lifecycle status of PoD has been adjusted to temporary

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UTILITY_UIS170 - Lifecycle status of PoD has been adjusted to temporary ?

    The SAP error message "CRM_UTILITY_UIS170: Lifecycle status of PoD has been adjusted to temporary" typically relates to issues with the lifecycle status of a Point of Delivery (PoD) in the SAP Customer Relationship Management (CRM) system. This message indicates that the system has adjusted the lifecycle status of the PoD to a temporary state, which can occur due to various reasons.

    Causes:

    1. Data Inconsistencies: There may be inconsistencies in the data related to the PoD, such as missing or incorrect information.
    2. Configuration Issues: The configuration settings for the PoD or related components may not be set up correctly.
    3. Business Rules: Certain business rules or validations may have triggered the adjustment of the lifecycle status.
    4. System Errors: There could be underlying system errors or bugs that are causing the status to change unexpectedly.
    5. User Actions: Manual changes or actions taken by users may have led to the adjustment of the lifecycle status.

    Solutions:

    1. Check Data Integrity: Review the data associated with the PoD to ensure that all required fields are filled out correctly and that there are no inconsistencies.
    2. Review Configuration: Verify the configuration settings for the PoD and related components in the SAP system. Ensure that they align with business requirements.
    3. Analyze Business Rules: Investigate any business rules or validations that may be affecting the lifecycle status. Adjust them if necessary.
    4. System Logs: Check system logs for any errors or warnings that may provide additional context about why the status was adjusted.
    5. Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
    6. Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for assistance.

    Related Information:

    • SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide patches and updates.
    • Transaction Codes: Familiarize yourself with transaction codes related to PoD management in SAP CRM, such as CRM_ORDER or CRM_MAINTAIN.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve the issue with the PoD lifecycle status.

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