How To Fix CRM_UTILITY_UIS171 - Lifecycle status of COb has been adjusted to permanent


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UTILITY_UIS -

  • Message number: 171

  • Message text: Lifecycle status of COb has been adjusted to permanent

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UTILITY_UIS171 - Lifecycle status of COb has been adjusted to permanent ?

    The SAP error message CRM_UTILITY_UIS171 indicates that the lifecycle status of a Change Object (COb) has been adjusted to "permanent." This typically occurs in the context of SAP Customer Relationship Management (CRM) when there are issues related to the lifecycle management of change objects, which can include business transactions, data records, or other entities within the CRM system.

    Cause:

    1. Data Inconsistency: The lifecycle status may have been set to permanent due to inconsistencies in the data or business processes that are not aligned with the expected lifecycle management.
    2. Manual Intervention: A user or administrator may have manually set the status to permanent, indicating that the change object should no longer be modified or deleted.
    3. System Configuration: The system configuration or settings related to lifecycle management may not be correctly set up, leading to unintended status changes.
    4. Business Process Completion: The change object may have reached a point in its lifecycle where it is considered complete and should not be altered further.

    Solution:

    1. Review Change Object: Check the specific change object that triggered the error. Analyze its current status and any related logs or messages to understand why it was set to permanent.
    2. Data Consistency Check: Perform a consistency check on the data related to the change object. Ensure that all required fields and relationships are correctly populated.
    3. Configuration Review: Review the configuration settings for lifecycle management in your SAP CRM system. Ensure that they align with your business processes and requirements.
    4. Consult Documentation: Refer to SAP documentation or notes related to the CRM_UTILITY_UIS171 message for any specific guidance or recommendations.
    5. Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of your SAP system and any known issues.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context.
    • Transaction Codes: Familiarize yourself with transaction codes related to change object management in SAP CRM, such as CRMD_ORDER for managing business transactions.
    • Lifecycle Management: Understand the lifecycle management processes in SAP CRM, including how change objects are created, modified, and archived.

    By following these steps, you should be able to diagnose and address the issue related to the CRM_UTILITY_UIS171 error message effectively.

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