How To Fix CRM_UTILITY_UIS083 - Customizing of IS-U division inserted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UTILITY_UIS -

  • Message number: 083

  • Message text: Customizing of IS-U division inserted

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UTILITY_UIS083 - Customizing of IS-U division inserted ?

    The SAP error message CRM_UTILITY_UIS083 typically indicates an issue related to the customization settings for the IS-U (Utilities) division in the SAP Customer Relationship Management (CRM) system. This error often arises when there are inconsistencies or missing configurations in the integration between the IS-U module and the CRM system.

    Cause:

    1. Missing Customization: The error may occur if the necessary customizing settings for the IS-U division have not been properly configured in the CRM system.
    2. Inconsistent Data: There may be inconsistencies in the data between the IS-U and CRM systems, such as missing entries or incorrect mappings.
    3. Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), there may have been issues during the transport process.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify the IS-U division settings.

    Solution:

    1. Check Customizing Settings:

      • Go to the SPRO transaction in SAP and navigate to the relevant customizing settings for IS-U and CRM integration. Ensure that all necessary settings are correctly configured.
      • Verify that the IS-U division is properly defined and linked to the CRM system.
    2. Data Consistency Check:

      • Perform a consistency check between the IS-U and CRM data. Ensure that all relevant master data (e.g., business partners, contracts) is correctly maintained in both systems.
    3. Transport Logs:

      • If the issue arose after a transport, check the transport logs for any errors or warnings that may indicate what went wrong during the transport process.
    4. Authorization Check:

      • Ensure that the user encountering the error has the necessary authorizations to access and modify the IS-U division settings.
    5. Consult Documentation:

      • Refer to SAP Notes and documentation related to CRM and IS-U integration for any specific guidance or known issues.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs or screenshots.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Integration Documentation: Review the integration documentation between IS-U and CRM to ensure that all necessary steps have been followed.
    • Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify and resolve the cause of the CRM_UTILITY_UIS083 error in your SAP system.

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