How To Fix CRM_UTILITY_UIS085 - Customizing of IS-U consumption types inserted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UTILITY_UIS -

  • Message number: 085

  • Message text: Customizing of IS-U consumption types inserted

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UTILITY_UIS085 - Customizing of IS-U consumption types inserted ?

    The SAP error message CRM_UTILITY_UIS085 typically indicates an issue related to the customizing of IS-U (Industry Solution for Utilities) consumption types in the SAP Customer Relationship Management (CRM) system. This error can arise when there are inconsistencies or missing configurations in the integration between IS-U and CRM.

    Cause:

    1. Missing Customizing Entries: The error often occurs when the necessary customizing entries for consumption types in IS-U are not properly defined or are missing.
    2. Inconsistent Data: There may be inconsistencies in the data between the IS-U and CRM systems, particularly regarding consumption types.
    3. Integration Issues: Problems with the integration settings between IS-U and CRM can lead to this error, especially if the systems are not properly connected or synchronized.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify the relevant customizing settings.

    Solution:

    1. Check Customizing Settings:

      • Go to the IS-U customizing settings and verify that all necessary consumption types are defined correctly.
      • Ensure that the customizing for consumption types is consistent and complete.
    2. Review Integration Settings:

      • Check the integration settings between IS-U and CRM to ensure that they are correctly configured.
      • Make sure that the relevant RFC connections and middleware settings are properly set up.
    3. Data Consistency Check:

      • Perform a consistency check on the data in both IS-U and CRM to identify any discrepancies.
      • Use transaction codes like SE16 or SE11 to inspect the relevant tables for any missing or incorrect entries.
    4. Authorization Check:

      • Ensure that the user encountering the error has the necessary authorizations to access and modify the customizing settings.
      • If needed, consult with your SAP security team to verify and adjust user roles and permissions.
    5. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
    6. Testing:

      • After making the necessary adjustments, test the functionality again to ensure that the error has been resolved.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for customizing), SE16 (for data inspection), and SM37 (for job monitoring).
    • Documentation: Review SAP documentation related to IS-U and CRM integration for best practices and guidelines.
    • SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.

    If the problem persists after following these steps, it may be beneficial to engage SAP support for further assistance.

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