How To Fix CRM_UTILITY_UIS084 - Customizing of IS-U division category allocation inserted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_UIS -

• Message number: 084

• Message text: Customizing of IS-U division category allocation inserted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_UIS084 - Customizing of IS-U division category allocation inserted ?

  The SAP error message CRM_UTILITY_UIS084 typically relates to issues with the customization of the IS-U (Industry Solution for Utilities) division category allocation in the SAP Customer Relationship Management (CRM) system. This error can occur when there are inconsistencies or missing configurations in the system that prevent the proper allocation of division categories.
  Cause:
  
  Missing Customization: The error may arise if the necessary customizing settings for the IS-U division category allocation have not been properly defined or are incomplete.
  Inconsistent Data: There may be inconsistencies in the data related to the division categories, such as missing entries or incorrect mappings.
  Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), there may have been issues during the transport process that led to incomplete or incorrect settings.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify the relevant customizing settings.
  
  Solution:
  
  
  Check Customizing Settings: 
  
  Navigate to the customizing transaction (SPRO) and check the settings for IS-U division category allocation. Ensure that all necessary entries are present and correctly configured.
  Specifically, look for the settings under "IS-U > Master Data > Customer > Define Division Category Allocation".
  
  
  
  Review Data Consistency:
  
  Use transaction codes like SE16 or SE11 to check the relevant database tables for any inconsistencies or missing entries related to division categories.
  Ensure that all required master data is correctly maintained.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings that may indicate problems with the customizing settings.
  If necessary, re-transport the customizing settings or manually adjust them in the target system.
  
  
  
  Authorization Check:
  
  Verify that the user encountering the error has the necessary authorizations to access and modify the IS-U division category settings.
  If needed, consult with your SAP security team to ensure proper roles and authorizations are assigned.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Testing:
  
  After making the necessary adjustments, perform tests to ensure that the error no longer occurs and that the division category allocation works as expected.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE16 (Data Browser), and SE11 (Data Dictionary).
  Documentation: Review SAP documentation related to IS-U and CRM integration for best practices and guidelines on customizing division categories.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance.