How To Fix CRM_UTILITY_UIS042 - The address can only be changed at connection object level

CRM_UTILITY_UIS042 - Overview

• Message type: E = Error

• Message class: CRM_UTILITY_UIS -

• Message number: 042

• Message text: The address can only be changed at connection object level

What causes this issue?

The address can only be changed at connection level since this level
contains the address information for the technical installations from
the connection object, premise and point of delivery.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a connection object.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_UTILITY_UIS042 - Details

• The SAP error message CRM_UTILITY_UIS042 indicates that an attempt was made to change the address of a business partner or a related object in a way that is not permitted. Specifically, this error occurs when the system expects address changes to be made at the connection object level rather than at the individual business partner level.
  
  Cause:
  
  Address Change Restrictions: In SAP CRM, certain address attributes are tied to specific connection objects (like business partners, accounts, etc.). The system enforces rules that prevent direct changes to these attributes unless done through the appropriate connection object.
  Data Consistency: This restriction is in place to maintain data integrity and consistency across related objects in the CRM system.
  
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Identify the Connection Object: Determine which connection object is associated with the address you are trying to change. This could be a business partner, a customer, or another related entity.
  
  
  Access the Connection Object: