How To Fix CRM_UTILITY_UIS042 - The address can only be changed at connection object level

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_UIS -

• Message number: 042

• Message text: The address can only be changed at connection object level

What causes this issue?

The address can only be changed at connection level since this level
contains the address information for the technical installations from
the connection object, premise and point of delivery.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a connection object.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_UIS042 - The address can only be changed at connection object level ?

  The SAP error message CRM_UTILITY_UIS042 indicates that an attempt was made to change the address of a business partner or a related object in a way that is not permitted. Specifically, this error occurs when the system expects address changes to be made at the connection object level rather than at the individual business partner level.
  Cause:
  
  Address Change Restrictions: In SAP CRM, certain address attributes are tied to specific connection objects (like business partners, accounts, etc.). The system enforces rules that prevent direct changes to these attributes unless done through the appropriate connection object.
  Data Consistency: This restriction is in place to maintain data integrity and consistency across related objects in the CRM system.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Identify the Connection Object: Determine which connection object is associated with the address you are trying to change. This could be a business partner, a customer, or another related entity.
  
  
  Access the Connection Object: Navigate to the relevant connection object in the SAP CRM system. This can typically be done through transaction codes like BP (Business Partner) or through the CRM UI.
  
  
  Change the Address at the Connection Object Level:
  
  Open the connection object.
  Locate the address information section.
  Make the necessary changes to the address.
  Save the changes.
  
  
  
  Check for Authorizations: Ensure that you have the necessary authorizations to make changes to the connection object. If you do not have the required permissions, contact your system administrator.
  
  
  Review Customizations: If your organization has custom developments or enhancements in place, review them to ensure they are not interfering with standard address management processes.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or updates regarding this error message.
  Documentation: Review the SAP Help Portal or the specific documentation for your version of SAP CRM for more details on address management and connection objects.
  Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to resolve the error and successfully change the address at the appropriate level in the SAP CRM system.