How To Fix CRM_UTILITY_UIS043 - Connection object cannot be changed in CRM

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_UIS -

• Message number: 043

• Message text: Connection object cannot be changed in CRM

What causes this issue?

The source system of the connection object does not correspond to the
current system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can only change a connection object directly in the CRM system if
it was also created in the current system and if none of the allocated
points of delivery are also contained in a contract. If necessary,
attempt to change the connection object directly in the IS-U system.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_UIS043 - Connection object cannot be changed in CRM ?

  The SAP error message CRM_UTILITY_UIS043 indicates that a connection object cannot be changed in the CRM (Customer Relationship Management) system. This error typically arises when there is an attempt to modify a connection object that is either locked, in use, or not in a state that allows for changes.
  Causes:
  
  Object Locking: The connection object may be locked by another user or process, preventing modifications.
  Status of the Object: The connection object might be in a status that does not allow changes (e.g., it could be in a completed or archived state).
  Authorization Issues: The user may not have the necessary permissions to modify the connection object.
  Technical Issues: There could be underlying technical issues or bugs in the system that are causing this error.
  
  Solutions:
  
  
  Check Object Locking:
  
  Use transaction code SM12 to check for any locks on the connection object. If you find locks that are not needed, you can remove them (ensure you have the necessary authorizations to do so).
  
  
  
  Verify Object Status:
  
  Check the status of the connection object to ensure it is in a state that allows for changes. If it is in a completed or archived state, you may need to revert it to a modifiable state or create a new connection object.
  
  
  
  Review Authorizations:
  
  Ensure that the user attempting to make the changes has the appropriate authorizations. You can check this using transaction code SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific connection object you are trying to modify. There may be specific guidelines or restrictions documented.
  
  
  
  System Restart:
  
  In some cases, a simple restart of the SAP system or the relevant application server may resolve temporary issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for locks), SU53 (for authorization checks), and SE11 (for data dictionary objects) to help diagnose the issue.
  SAP Notes: Search for SAP Notes related to CRM and the specific error message for any patches or updates that may address the issue.
  User Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message CRM_UTILITY_UIS043 in your SAP CRM system.