How To Fix CRM_UTILITY_UIS018 - Switch document &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_UIS -

• Message number: 018

• Message text: Switch document &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_UIS018 - Switch document &1 does not exist ?

  The SAP error message CRM_UTILITY_UIS018 indicates that a switch document with the specified identifier does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is trying to access or manipulate a switch document that cannot be found.
  Causes:
  
  Non-Existent Document: The switch document ID provided does not correspond to any existing document in the database.
  Data Deletion: The document may have been deleted or archived, making it unavailable for access.
  Incorrect Input: The document ID may have been entered incorrectly, leading to a search for a non-existent document.
  Authorization Issues: The user may not have the necessary permissions to view the document, leading to the perception that it does not exist.
  System Configuration: There may be issues with the configuration of the CRM system that prevent the document from being recognized.
  
  Solutions:
  
  Verify Document ID: Double-check the switch document ID for any typographical errors. Ensure that you are using the correct ID.
  Check Document Existence: Use transaction codes like SWDD (for workflow) or relevant CRM transactions to search for the document and confirm its existence.
  Review Deletion/Archiving: Check if the document has been deleted or archived. If it has been archived, you may need to restore it from the archive.
  User Authorization: Ensure that the user has the necessary authorizations to access the switch document. You may need to consult with your SAP security team.
  System Logs: Check system logs for any related errors or warnings that might provide additional context for the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of CRM you are using for any known issues or patches.
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER for managing CRM orders.
  SAP Notes: Search the SAP Support Portal for any notes related to the error message CRM_UTILITY_UIS018, as there may be specific patches or updates available.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.