How To Fix CRM_UTILITY_UIS021 - Premise &1 &2 added to connection object &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UTILITY_UIS -

  • Message number: 021

  • Message text: Premise &1 &2 added to connection object &3

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UTILITY_UIS021 - Premise &1 &2 added to connection object &3 ?

    The SAP error message CRM_UTILITY_UIS021 typically indicates that there is an issue related to the addition of a premise (or location) to a connection object in the SAP Customer Relationship Management (CRM) system. This message is often encountered in scenarios involving utilities or service management where premises are linked to connection objects.

    Cause:

    The error message can arise due to several reasons, including:

    1. Data Integrity Issues: There may be inconsistencies or missing data in the premise or connection object records.
    2. Authorization Problems: The user may not have the necessary permissions to add premises to connection objects.
    3. Configuration Errors: There could be issues with the configuration of the CRM system or the specific business processes related to utilities.
    4. Technical Issues: There may be underlying technical problems, such as database issues or system performance problems.

    Solution:

    To resolve the CRM_UTILITY_UIS021 error, you can take the following steps:

    1. Check Data Consistency:

      • Verify that the premise and connection object data are complete and consistent. Ensure that all required fields are filled out correctly.
    2. Review Authorizations:

      • Ensure that the user has the necessary authorizations to perform the action. Check the user roles and permissions in the SAP system.
    3. Examine Configuration:

      • Review the configuration settings related to utilities and connection objects in the SAP CRM system. Ensure that all necessary settings are correctly configured.
    4. Consult Logs and Traces:

      • Check the system logs and traces for any additional error messages or warnings that may provide more context about the issue.
    5. Test in a Development Environment:

      • If possible, replicate the issue in a development or test environment to better understand the cause and test potential solutions without affecting production data.
    6. Contact SAP Support:

      • If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
    • Documentation: Review the SAP documentation related to CRM utilities and connection objects for best practices and troubleshooting tips.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a suitable solution.

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