How To Fix CRM_UTILITY_SALES820 - No items exist for date &1 in master agreement &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_SALES - Message Class for Sales in the Utilities Industry

• Message number: 820

• Message text: No items exist for date &1 in master agreement &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_SALES820 - No items exist for date &1 in master agreement &2 ?

  The SAP error message CRM_UTILITY_SALES820 indicates that there are no items available for the specified date in the master agreement you are trying to access. This error typically occurs in the context of sales agreements or contracts within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Date Mismatch: The date you are querying does not fall within the validity period of the master agreement.
  No Items Defined: There may not be any items or conditions defined for the specified date in the master agreement.
  Incorrect Agreement Reference: The master agreement number you are using may be incorrect or does not exist in the system.
  Data Inconsistency: There could be inconsistencies or missing data in the master agreement setup.
  
  Solution:
  
  Check Validity Dates: Verify the validity period of the master agreement. Ensure that the date you are querying falls within this period.
  Review Agreement Items: Check the items associated with the master agreement. Ensure that there are items defined for the date in question.
  Correct Agreement Reference: Double-check the master agreement number you are using to ensure it is correct and exists in the system.
  Data Maintenance: If items are missing, you may need to add them to the master agreement for the specified date.
  Consult Documentation: Review any relevant documentation or guidelines for setting up master agreements in your organization to ensure compliance with business rules.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRM_ORDER or CRM_MAINTAIN to view and manage master agreements.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address known issues.
  User Authorization: Ensure that you have the necessary authorizations to view and edit master agreements in the system.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.