How To Fix CRM_UTILITY_SALES804 - Allocated framework agreement &1 does not contain valid items

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_SALES - Message Class for Sales in the Utilities Industry

• Message number: 804

• Message text: Allocated framework agreement &1 does not contain valid items

What causes this issue?

You have allocated a framework agreeement without items.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The document is incorrect.

How to fix this error?

Select a framework agreement with items, or create at least one item in
framework agreement &V1&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_SALES804 - Allocated framework agreement &1 does not contain valid items ?

  The SAP error message CRM_UTILITY_SALES804 indicates that the allocated framework agreement (contract) does not contain valid items. This error typically occurs in the context of sales order processing or when trying to create a sales document that references a framework agreement.
  Cause:
  
  Invalid or Inactive Items: The items in the framework agreement may be inactive, deleted, or not valid for the current transaction.
  Item Status: The items might not be in a status that allows them to be used in sales orders (e.g., they may be marked as obsolete).
  Validity Period: The framework agreement may have a validity period that has expired, making the items unavailable for use.
  Item Category: The item category of the items in the framework agreement may not be compatible with the sales order being created.
  Configuration Issues: There may be configuration issues in the system that prevent the items from being recognized as valid.
  
  Solution:
  
  Check Framework Agreement: Review the framework agreement to ensure that it is active and that the items listed are valid and active.
  Verify Item Status: Check the status of the items in the framework agreement. Ensure they are not marked as inactive or obsolete.
  Check Validity Dates: Ensure that the framework agreement is within its validity period. If it has expired, you may need to extend the validity or create a new agreement.
  Review Item Categories: Ensure that the item categories of the items in the framework agreement are compatible with the sales order you are trying to create.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the system settings are correct and that there are no restrictions preventing the use of the items.
  Error Logs: Check the error logs for more detailed information about the error, which may provide additional insights into the cause.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order) to work with sales documents.
  Framework Agreement Types: Familiarize yourself with the different types of framework agreements (e.g., quantity contracts, value contracts) and their specific requirements.
  SAP Notes: Check for any relevant SAP Notes or updates that may address known issues related to this error message.
  Documentation: Refer to SAP documentation for detailed information on framework agreements and their configuration.
  
  If the problem persists after checking these areas, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.