How To Fix CRM_UTILITY_SALES802 - Last items not started by product change

CRM_UTILITY_SALES802 - Overview

• Message type: E = Error

• Message class: CRM_UTILITY_SALES - Message Class for Sales in the Utilities Industry

• Message number: 802

• Message text: Last items not started by product change

What causes this issue?

The last item in a framework agreement activity must also be created by
a product change. This is not the case for item &V1&.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The document is incorrect.

How to fix this error?

Make sure you only generate new items in a framework agreement using a
product change.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_SALES802 - Last items not started by product change ?

  The SAP error message CRM_UTILITY_SALES802 with the description "Last items not started by product change" typically occurs in the context of sales order processing or when dealing with product changes in the SAP CRM system. This error indicates that there are issues related to the processing of items in a sales order, particularly when a product change is attempted.
  
  Cause:
  
  Product Change Not Allowed: The error may arise if a product change is attempted on items that are not in a state that allows for such changes. For example, if the items are already confirmed or have been processed in a way that prevents modification.
  Incomplete Data: There may be missing or incomplete data related to the sales order or the items involved, which can prevent the system from processing the product change correctly.
  
  Configuration Issues: There could be configuration settings in the CRM system that restrict product changes under certain conditions.
  Status of Items: