How To Fix CRM_UTILITY_SALES801 - Items &1 in framework agreement without product change

CRM_UTILITY_SALES801 - Overview

• Message type: E = Error

• Message class: CRM_UTILITY_SALES - Message Class for Sales in the Utilities Industry

• Message number: 801

• Message text: Items &1 in framework agreement without product change

What causes this issue?

In a framework agreement activity, subsequent items must be created
after the first item using a product change. This has not happened for
item &V1&. Either a subsequent item still exists and this item was not
created by a product change; or it is the most up-to-date item, and was
not initiated by a product change.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The document is incorrect.

How to fix this error?

Make sure you only create new items in a framework agreement activity
using a product change.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_SALES801 - Items &1 in framework agreement without product change ?

  The SAP error message CRM_UTILITY_SALES801 typically indicates that there is an issue with items in a framework agreement (also known as a contract) that do not have a product change. This error can arise in the context of SAP Customer Relationship Management (CRM) when trying to process or update a framework agreement that contains items that are not properly configured or have inconsistencies.
  
  Cause:
  
  Missing Product Assignment: The items in the framework agreement may not have a valid product assigned to them.
  Inconsistent Data: There may be inconsistencies in the data related to the items, such as missing or incorrect information in the item details.
  Framework Agreement Configuration: The framework agreement may not be set up correctly, leading to issues with item processing.
  Product Change Not Allowed: The system may be configured to not allow changes to certain items, leading to this error when an attempt is made to modify them.
  
  
  Solution:
  
  Check Item Details: Review the