How To Fix CRM_UTILITY_SALES800 - Change item type in framework agreement &1

CRM_UTILITY_SALES800 - Overview

• Message type: E = Error

• Message class: CRM_UTILITY_SALES - Message Class for Sales in the Utilities Industry

• Message number: 800

• Message text: Change item type in framework agreement &1

What causes this issue?

You use different item categories in activity &V1&. Item &V2& is an item
that is not a framework agreement for a utility company. Only framework
agreement items can be used in a transaction.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The action contains errors.

How to fix this error?

Make sure you only use framework agreement items, or delete all
framework agreement items.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_SALES800 - Change item type in framework agreement &1 ?

  The SAP error message CRM_UTILITY_SALES800 typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to changing the item type in a framework agreement. This error can arise due to various reasons, and understanding the cause and potential solutions is essential for resolving it.
  
  Cause:
  
  
  Item Type Restrictions: The item type you are trying to change may not be allowed in the context of the framework agreement. Certain item types may have specific restrictions or dependencies that prevent them from being changed.
  
  
  Inconsistent Data: There may be inconsistencies in the data related to the framework agreement or the items within it. This could include issues with pricing, conditions, or other related data.
  
  
  
  Configuration Issues: The configuration settings in the SAP system may not allow for the change of item types in framework agreements. This could be due to settings in the CRM system or related modules.
  
  
  Business Logic: