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Message type: E = Error
Message class: CRM_UTILITY_SALES - Message Class for Sales in the Utilities Industry
Message number: 202
Message text: Enter the contract start date for item &1
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CRM_UTILITY_SALES202
- Enter the contract start date for item &1 ?The SAP error message
CRM_UTILITY_SALES202
indicates that a contract start date is missing for a specific item in a sales document or contract. This error typically occurs in the SAP Customer Relationship Management (CRM) module when trying to create or process a sales order, contract, or similar document that requires a start date for the items involved.Cause:
- Missing Data: The most common cause is that the contract start date has not been entered for the item specified in the error message.
- Configuration Issues: There may be configuration settings in the CRM system that require a start date for certain types of contracts or items.
- User Input Error: The user may have overlooked entering the start date when creating or modifying the sales document.
Solution:
Enter the Contract Start Date:
- Navigate to the sales document or contract where the error occurred.
- Locate the item specified in the error message (e.g., item &1).
- Enter the appropriate contract start date in the relevant field.
- Save the document and try processing it again.
Check Configuration:
- If the issue persists, check the configuration settings in the CRM system to ensure that the contract start date is not set as a mandatory field for the item type in question.
- Consult with your SAP administrator or functional consultant to review the settings.
User Training:
- Ensure that users are trained on the importance of entering all required fields, including the contract start date, when creating or modifying sales documents.
Related Information:
CRM_ORDER
or CRM_CONTRACT
to access the relevant documents.If the problem continues after following these steps, it may be necessary to involve your SAP support team for further investigation.
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