How To Fix CRM_UTILITY_SALES200 - Non-residential Customers

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_SALES - Message Class for Sales in the Utilities Industry

• Message number: 200

• Message text: Non-residential Customers

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_SALES200 - Non-residential Customers ?

  The SAP error message CRM_UTILITY_SALES200 typically relates to issues encountered in the SAP Customer Relationship Management (CRM) module, particularly when dealing with non-residential customers in the context of utility sales. This error can arise due to various reasons, including data inconsistencies, configuration issues, or missing information in the customer master data.
  Cause:
  
  
  Customer Master Data Issues: The error may occur if the non-residential customer master data is incomplete or incorrectly configured. This could include missing address details, incorrect account types, or other required fields not being filled out.
  
  
  Configuration Settings: There may be issues with the configuration settings in the CRM system that do not align with the requirements for handling non-residential customers.
  
  
  Business Rules Violations: The error could be triggered if the transaction violates specific business rules set up in the system for non-residential customers.
  
  
  Integration Issues: If the CRM system is integrated with other systems (like ERP), discrepancies in data synchronization can lead to errors.
  
  
  Solution:
  
  
  Check Customer Master Data: Review the non-residential customer master data for completeness and accuracy. Ensure that all required fields are filled out correctly.
  
  
  Review Configuration Settings: Check the configuration settings in the CRM system related to non-residential customers. Ensure that the settings align with the business processes and requirements.
  
  
  Validate Business Rules: Ensure that the transaction you are trying to execute complies with the business rules defined in the system. If necessary, adjust the transaction or the rules.
  
  
  Data Synchronization: If the CRM is integrated with other systems, ensure that data synchronization is functioning correctly. Check for any discrepancies and resolve them.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional insights and troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or updates that address the issue.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on handling non-residential customers.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in managing customer data and configurations.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the CRM_UTILITY_SALES200 error and implement a suitable solution.