How To Fix CRM_UTILITY_SALES204 - Enter a price agreement for item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_SALES - Message Class for Sales in the Utilities Industry

• Message number: 204

• Message text: Enter a price agreement for item &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_SALES204 - Enter a price agreement for item &1 ?

  The SAP error message CRM_UTILITY_SALES204 indicates that a price agreement has not been entered for a specific item in a sales document. This error typically occurs in the context of sales order processing within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error is triggered when:
  
  A sales order or quotation is being created or processed, and the system expects a price agreement for the item specified (denoted as &1 in the error message).
  The item does not have a valid pricing condition or agreement associated with it.
  The pricing procedure does not include the necessary conditions for the item, or the conditions are not maintained correctly in the system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Pricing Conditions:
  
  Go to the pricing conditions for the item in question. Ensure that there is a valid price agreement or condition record for the item.
  Use transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to maintain pricing conditions.
  
  
  
  Review Sales Document:
  
  Check the sales document (order or quotation) to ensure that the item is correctly entered and that all required fields are filled out.
  Ensure that the item category is appropriate and that it allows for pricing.
  
  
  
  Maintain Price Agreements:
  
  If you are using specific price agreements (like contracts or agreements), ensure that they are active and valid for the item in question.
  You may need to create or update a price agreement using transaction codes like VA41 (Create Contract) or VA42 (Change Contract).
  
  
  
  Check Customizing Settings:
  
  Review the customizing settings for pricing procedures in the SAP system. Ensure that the pricing procedure assigned to the sales document type includes the necessary conditions for the item.
  You can check this in the SPRO transaction under Sales and Distribution > Basic Functions > Pricing > Pricing Control.
  
  
  
  Consult Documentation:
  
  If you are unsure about the pricing conditions or agreements, consult the SAP documentation or your organization's SAP support team for guidance.
  
  
  
  Testing:
  
  After making the necessary changes, test the sales order or quotation again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VA01 - Create Sales Order
  VA02 - Change Sales Order
  VA03 - Display Sales Order
  VK11 - Create Condition
  VK12 - Change Condition
  VA41 - Create Contract
  VA42 - Change Contract
  
  
  
  SAP Notes:
  
  Check SAP Notes for any known issues or patches related to pricing errors in CRM.
  
  
  
  User Roles:
  
  Ensure that the user has the necessary authorizations to create or modify pricing conditions and agreements.
  
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.