Message type: E = Error
Message class: CRM_UTILITY_SALES - Message Class for Sales in the Utilities Industry
Message number: 036
Message text: Item &2 does not exist for framework agreement &1
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CRM_UTILITY_SALES036
- Item &2 does not exist for framework agreement &1 ?The SAP error message CRM_UTILITY_SALES036 indicates that the system cannot find the specified item for a framework agreement. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to process or access a framework agreement that references an item that does not exist or is not correctly configured.
Cause: Item Not Created: The item referenced in the framework agreement may not have been created or saved properly. Incorrect Item Number: The item number specified in the transaction may be incorrect or mistyped. Deleted Item: The item may have been deleted or archived, making it unavailable for the framework agreement. Data Inconsistency: There may be inconsistencies in the database or issues with data synchronization between different modules (e.g., CRM and ERP). Authorization Issues: The user may not have the necessary authorizations to view or access the item.
Solution: Verify Item Existence: Check if the item exists in the system. You can do this by
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