How To Fix CRM_UTILITY_SALES037 - Allocated framework agreement has an incorrect transaction type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_SALES - Message Class for Sales in the Utilities Industry

• Message number: 037

• Message text: Allocated framework agreement has an incorrect transaction type

What causes this issue?

A transaction was allocated to the contract item as an framework
agreement. This transaction, however, does not refer to a framework
agreement.

System Response

The transaction contains errors.

How to fix this error?

Allocate a transaction from the framework agreement category, and delete
the previous allocation.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_SALES037 - Allocated framework agreement has an incorrect transaction type ?

  The SAP error message CRM_UTILITY_SALES037 indicates that there is an issue with the transaction type associated with a framework agreement in the SAP Customer Relationship Management (CRM) system. This error typically arises when the transaction type assigned to the framework agreement does not match the expected configuration or is not valid for the operation being performed.
  Cause:
  
  Incorrect Transaction Type: The transaction type assigned to the framework agreement may not be configured correctly in the system.
  Missing Configuration: The transaction type may not be defined in the system or may not be linked to the appropriate sales document type.
  Incompatibility: The transaction type may not be compatible with the type of framework agreement being processed.
  Customizations: If there have been custom developments or modifications in the system, they may have inadvertently affected the transaction type settings.
  
  Solution:
  
  
  Check Transaction Type Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object) and navigate to the relevant configuration settings for sales documents.
  Ensure that the transaction type for the framework agreement is correctly defined and linked to the appropriate sales document type.
  
  
  
  Review Framework Agreement:
  
  Check the framework agreement in question to ensure that it has been created with the correct transaction type.
  If necessary, create a new framework agreement with the correct transaction type.
  
  
  
  Validate Customizations:
  
  If there are custom developments, review them to ensure they are not interfering with the standard transaction type settings.
  Consult with your development team if needed.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional insights or updates that may address the issue.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error no longer occurs and that the framework agreement can be processed as expected.
  
  
  
  Related Information:
  
  Transaction Types: In SAP CRM, transaction types are used to define the behavior of sales documents. Each transaction type can have specific settings that determine how the document behaves in the system.
  Framework Agreements: These are long-term agreements between a customer and a vendor that outline the terms of future transactions. They can include various conditions and pricing agreements.
  SAP Notes: Check for any relevant SAP Notes that may provide patches or additional guidance on this error message.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or consult with an SAP expert who can provide more tailored assistance based on your specific system configuration.