How To Fix CRM_UTILITY_SALES037 - Allocated framework agreement has an incorrect transaction type

CRM_UTILITY_SALES037 - Overview

• Message type: E = Error

• Message class: CRM_UTILITY_SALES - Message Class for Sales in the Utilities Industry

• Message number: 037

• Message text: Allocated framework agreement has an incorrect transaction type

What causes this issue?

A transaction was allocated to the contract item as an framework
agreement. This transaction, however, does not refer to a framework
agreement.

System Response

The transaction contains errors.

How to fix this error?

Allocate a transaction from the framework agreement category, and delete
the previous allocation.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CRM_UTILITY_SALES037 - Details

• The SAP error message CRM_UTILITY_SALES037 indicates that there is an issue with the transaction type associated with a framework agreement in the SAP Customer Relationship Management (CRM) system. This error typically arises when the transaction type assigned to the framework agreement does not match the expected configuration or is not valid for the operation being performed.
  
  Cause:
  
  Incorrect Transaction Type: The transaction type assigned to the framework agreement may not be configured correctly in the system.
  Missing Configuration: The transaction type may not be defined in the system or may not be linked to the appropriate sales document type.
  Incompatibility: The transaction type may not be compatible with the type of framework agreement being processed.
  Customizations: If there have been custom developments or modifications in the system, they may have inadvertently affected the transaction type settings.
  
  
  Solution:
  
  
  Check Transaction Type Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object) and navigate to the relevant configuration settings