How To Fix CRM_UTILITY_SALES035 - Outline agreement &1 with item &2 does not exist


CRM_UTILITY_SALES035 - Overview

  • Message type: E = Error

  • Message class: CRM_UTILITY_SALES - Message Class for Sales in the Utilities Industry

  • Message number: 035

  • Message text: Outline agreement &1 with item &2 does not exist

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UTILITY_SALES035 - Outline agreement &1 with item &2 does not exist ?
    The SAP error message CRM_UTILITY_SALES035 indicates that the system cannot find the specified outline agreement and item in the CRM system. This error typically occurs in scenarios where a user is trying to access or process an outline agreement that either does not exist or is not correctly referenced.
    
    Cause: Non-Existent Outline Agreement: The outline agreement number or item number provided does not exist in the system. Incorrect Data Entry: There may be a typographical error in the outline agreement or item number. Data Synchronization Issues: If the data is being pulled from an external system or if there are issues with data synchronization between systems (e.g., between SAP ERP and SAP CRM), it may lead to this error. Authorization Issues: The user may not have the necessary authorizations to view the outline agreement. Deleted or Inactive Agreements: The outline agreement may have been deleted or marked as inactive.
    Solution: Verify Outline Agreement and Item: Check the outline

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