How To Fix CRM_UTILITY_BW016 - No planning data available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_BW - Integration IS-U - CRM - BW / Planning

• Message number: 016

• Message text: No planning data available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_BW016 - No planning data available ?

  The SAP error message CRM_UTILITY_BW016: No planning data available typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an attempt to access planning data that does not exist or is not available in the system. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  Data Not Loaded: The planning data may not have been loaded into the system. This can happen if the data extraction process from the source system to the BW (Business Warehouse) is not completed successfully.
  
  
  Incorrect Selection Criteria: The selection criteria used to retrieve the planning data may be too restrictive or incorrect, leading to no data being found.
  
  
  Data Deletion: The planning data might have been deleted or archived, making it unavailable for the current query.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view the planning data.
  
  
  Technical Issues: There could be technical issues with the BW system or the data model that prevent the data from being accessed.
  
  
  Solutions:
  
  
  Check Data Load: Verify that the planning data has been successfully loaded into the BW system. You can do this by checking the data load logs and ensuring that the data extraction process has completed without errors.
  
  
  Review Selection Criteria: Reassess the selection criteria used in the query or report. Ensure that the parameters are set correctly to retrieve the desired data.
  
  
  Data Availability: Check if the planning data exists in the relevant InfoProvider or data model. You can use transaction codes like RSA1 (Data Warehousing Workbench) to explore the data.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the planning data. This may involve checking roles and authorizations in the SAP system.
  
  
  Technical Support: If the issue persists, consider reaching out to your technical support team or SAP Basis team to investigate any underlying technical issues with the BW system.
  
  
  Consult Documentation: Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches that may be required.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (for BW), RSPC (Process Chain), and ST22 (Dump Analysis) for troubleshooting.
  SAP Notes: Search for SAP Notes related to the error message CRM_UTILITY_BW016 in the SAP Support Portal for any known issues or fixes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.