How To Fix CRM_UTILITY_BW017 - Error during transfer of planning data

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UTILITY_BW - Integration IS-U - CRM - BW / Planning

• Message number: 017

• Message text: Error during transfer of planning data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UTILITY_BW017 - Error during transfer of planning data ?

  The SAP error message CRM_UTILITY_BW017, which indicates "Error during transfer of planning data," typically occurs in the context of data transfer between SAP CRM (Customer Relationship Management) and SAP BW (Business Warehouse). This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the data transfer process itself.
  Causes:
  
  Configuration Issues: Incorrect settings in the data transfer process or in the data source configuration can lead to this error.
  Data Inconsistencies: If the data being transferred contains inconsistencies or does not meet the required format, it can cause the transfer to fail.
  Authorization Problems: Insufficient authorizations for the user or system trying to perform the data transfer can lead to errors.
  Network Issues: Connectivity problems between the SAP CRM and SAP BW systems can interrupt the data transfer process.
  System Performance: High load on the system or performance issues can also lead to timeouts or failures during data transfer.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the data transfer process in both SAP CRM and SAP BW. Ensure that all necessary settings are correctly defined.
  Data Validation: Validate the data being transferred to ensure it meets the required format and does not contain inconsistencies. This may involve checking for missing or incorrect data entries.
  Authorization Check: Ensure that the user or system performing the transfer has the necessary authorizations to access the data and execute the transfer.
  Network Connectivity: Check the network connection between the SAP CRM and SAP BW systems. Ensure that there are no firewalls or network issues blocking the transfer.
  Monitor System Performance: Use transaction codes like ST22 (Dump Analysis) and SM21 (System Log) to check for any performance issues or errors in the system logs that may provide more context on the failure.
  Retry the Transfer: Sometimes, simply retrying the data transfer after addressing any identified issues can resolve the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench) for BW, and CRMD_ORDER for CRM to monitor and manage data transfer processes.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for both CRM and BW regarding data transfer processes to ensure compliance with best practices.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical team for further investigation or to reach out to SAP support for assistance.