How To Fix CRM_UTILITY_DIMA010 - Exception in data synchronization - Processing cancelled


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UTILITY_DIMA -

  • Message number: 010

  • Message text: Exception in data synchronization - Processing cancelled

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UTILITY_DIMA010 - Exception in data synchronization - Processing cancelled ?

    The SAP error message CRM_UTILITY_DIMA010: Exception in data synchronization - Processing cancelled typically occurs during data synchronization processes in SAP Customer Relationship Management (CRM) systems. This error can arise due to various reasons, including issues with data consistency, configuration problems, or system performance issues.

    Causes:

    1. Data Inconsistency: There may be inconsistencies in the data being synchronized, such as missing or incorrect entries in the source or target systems.
    2. Configuration Issues: Incorrect configuration settings in the CRM system or in the middleware (like SAP PI/PO) can lead to synchronization failures.
    3. Performance Issues: If the system is under heavy load or if there are performance bottlenecks, it may lead to timeouts or processing errors.
    4. Network Issues: Problems with network connectivity between systems can interrupt the synchronization process.
    5. Authorization Issues: Lack of proper authorizations for the user or service account performing the synchronization can also lead to this error.

    Solutions:

    1. Check Data Consistency: Review the data being synchronized for any inconsistencies or missing entries. Ensure that all required fields are populated correctly.
    2. Review Configuration Settings: Verify the configuration settings in both the CRM system and any middleware being used. Ensure that all necessary parameters are correctly set.
    3. Monitor System Performance: Check the performance of the CRM system and the database. Look for any long-running processes or locks that may be affecting performance.
    4. Network Connectivity: Ensure that there are no network issues between the systems involved in the synchronization. Check for any firewalls or network configurations that may be blocking communication.
    5. Check Authorizations: Ensure that the user or service account has the necessary authorizations to perform the synchronization tasks.
    6. Review Logs: Check the application logs and system logs for any additional error messages or warnings that may provide more context about the failure.
    7. Retry the Synchronization: After addressing any identified issues, attempt to rerun the synchronization process.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Transaction Codes: Use transaction codes like SM21 (System Log), SLG1 (Application Log), or ST22 (Dump Analysis) to gather more information about the error.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further investigation.

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