How To Fix CRM_UIU_MKTSEG180 - Incorrect segmentation object. Choose another segment

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_MKTSEG - Message Class for UI related messages

• Message number: 180

• Message text: Incorrect segmentation object. Choose another segment

What causes this issue?

The segment selected via the value help has a wrong segmentation object.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a segment with the correct segmentation object that fits the one
of the segment you are currently working with. (E.g. if you work with a
product segment, select a product segment from the value help.)

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_MKTSEG180 - Incorrect segmentation object. Choose another segment ?

  The SAP error message CRM_UIU_MKTSEG180: Incorrect segmentation object. Choose another segment typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with the segmentation object being used in a marketing campaign or analysis.
  Cause:
  
  Invalid Segmentation Object: The segmentation object you are trying to use may not be valid or may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified segmentation object.
  Configuration Issues: There may be a misconfiguration in the segmentation settings or the marketing attributes.
  Data Inconsistency: The data related to the segmentation object may be inconsistent or corrupted.
  Version Mismatch: The segmentation object may not be compatible with the version of the CRM system you are using.
  
  Solution:
  
  Check Segmentation Object: Verify that the segmentation object you are trying to use is correctly defined in the system. You can do this by navigating to the segmentation settings in the CRM system.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the segmentation object. You may need to consult with your SAP security team to check user roles and permissions.
  Reconfigure Segmentation: If there are configuration issues, you may need to reconfigure the segmentation settings. This can involve checking the marketing attributes and ensuring they are correctly set up.
  Data Consistency Check: Perform a data consistency check to ensure that the data related to the segmentation object is not corrupted. You may need to run specific reports or transactions to identify and fix any inconsistencies.
  Consult Documentation: Refer to SAP documentation or notes related to segmentation objects for any known issues or updates that may apply to your version of the system.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I for managing marketing campaigns and segmentation.
  SAP Notes: Check SAP Notes for any known issues or fixes related to segmentation objects. You can search for notes using the SAP Support Launchpad.
  Training and Documentation: Review training materials or documentation related to SAP CRM marketing functionalities to better understand how segmentation works and how to troubleshoot related issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.