How To Fix CRM_UIU_MKTSEG170 - Incorrect file type. Select and upload a CSV file

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_MKTSEG - Message Class for UI related messages

• Message number: 170

• Message text: Incorrect file type. Select and upload a CSV file

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_MKTSEG170 - Incorrect file type. Select and upload a CSV file ?

  The SAP error message CRM_UIU_MKTSEG170 indicates that the system is expecting a CSV (Comma-Separated Values) file for upload, but the file type provided is incorrect. This error typically occurs in the context of uploading marketing segments or similar data into the SAP Customer Relationship Management (CRM) system.
  Cause:
  
  Incorrect File Format: The file you are trying to upload is not in the CSV format. It could be in a different format such as XLSX, TXT, or any other unsupported format.
  File Extension: The file may have a .csv extension but is not actually formatted as a CSV file. For example, it might be saved in a different format by the application used to create it.
  Corrupted File: The file might be corrupted or improperly formatted, leading to the system not recognizing it as a valid CSV file.
  Encoding Issues: The file might be saved with an encoding that is not compatible with the SAP system.
  
  Solution:
  
  Check File Format: Ensure that the file you are trying to upload is indeed a CSV file. You can open it in a text editor (like Notepad) to verify that it contains comma-separated values.
  Re-save the File: If the file is in a different format (like Excel), open it in the appropriate application and save it as a CSV file. Make sure to select the correct CSV format (e.g., "CSV UTF-8 (Comma delimited)").
  Check File Extension: Ensure that the file has the correct .csv extension. Sometimes, files may have the wrong extension due to manual renaming.
  Validate Data: Ensure that the data within the CSV file adheres to the expected structure and format required by the SAP system. This includes checking for the correct number of columns, headers, and data types.
  Encoding: Save the file with UTF-8 encoding if the system requires it. This can usually be done in the "Save As" dialog of most text editors or spreadsheet applications.
  Test with Sample File: If possible, try uploading a sample CSV file that is known to work. This can help determine if the issue is with the specific file you are trying to upload.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for guidelines on the required format for CSV files when uploading data.
  SAP Community: Check the SAP Community forums for similar issues and solutions shared by other users.
  Error Logs: If you have access to system logs, check for any additional error messages that might provide more context about the issue.
  
  By following these steps, you should be able to resolve the error and successfully upload your CSV file into the SAP CRM system.