How To Fix CRM_UIU_MKTSEG175 - The navigation was rerouted

CRM_UIU_MKTSEG175 - Overview

• Message type: E = Error

• Message class: CRM_UIU_MKTSEG - Message Class for UI related messages

• Message number: 175

• Message text: The navigation was rerouted

What causes this issue?

You tried to do one of the following:
Open the graphical modeler for a segmentation model that contains an
external target group.
Open the overview page for an external target group.
External target groups (<LS>Target Group Origin</> = 09) are not
supported in the graphical modeling interface.

System Response

The navigation was rerouted to display one of the following:
The overview page of the segmentation model or the segment.
The target group in the external application (transaction launcher URL
ID CRM_MKTSEG_EXT_TG).

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_MKTSEG175 - The navigation was rerouted ?

  The SAP error message CRM_UIU_MKTSEG175, which states "The navigation was rerouted," typically occurs in the context of SAP CRM (Customer Relationship Management) applications, particularly when dealing with marketing segments or related functionalities. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes:
  
  Session Timeout: The user session may have timed out, leading to a rerouting of the navigation.
  Authorization Issues: The user may not have the necessary authorizations to access the requested data or transaction.
  
  Configuration Issues: There may be misconfigurations in the CRM system or in the navigation settings.
  Data Inconsistencies: Inconsistent or missing data in the marketing segments or related objects can lead to navigation issues.
  Technical Errors: Bugs or issues in the SAP system or the specific CRM application can also cause this error.
  
  Solutions:
  
  Refresh the Session: If the session has timed out, try logging out and logging back in to refresh the session.
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