How To Fix CRM_UIU_GRM_COMMON002 - Item &1: holdback reference item number &2 is not a holdback item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_GRM_COMMON - Common messages for Grantor UI

• Message number: 002

• Message text: Item &1: holdback reference item number &2 is not a holdback item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_GRM_COMMON002 - Item &1: holdback reference item number &2 is not a holdback item ?

  The SAP error message CRM_UIU_GRM_COMMON002 indicates that there is an issue with the holdback reference item in a transaction. Specifically, the error states that the item you are trying to process (Item &1) has a holdback reference item number (&2) that is not recognized as a valid holdback item.
  Cause:
  This error typically occurs due to one of the following reasons:
  
  Incorrect Item Configuration: The item referenced as a holdback may not be configured correctly in the system. It might not be set up as a holdback item in the relevant configuration settings.
  Data Entry Error: There may be a mistake in the data entry where the holdback reference item number is incorrectly specified.
  Missing Master Data: The holdback item may not exist in the system, or the master data for the item is incomplete or incorrect.
  Business Logic Violation: The business rules defined in the system may not allow the specified item to be treated as a holdback item.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Item Configuration:
  
  Check the configuration of the item in question (Item &1) and ensure that it is set up correctly as a holdback item.
  Ensure that the holdback reference item (Item &2) is also configured correctly in the system.
  
  
  
  Check Data Entry:
  
  Review the transaction data to ensure that the holdback reference item number is entered correctly.
  Make sure that there are no typographical errors in the item numbers.
  
  
  
  Review Master Data:
  
  Confirm that the holdback reference item exists in the system and is active.
  Check if all necessary master data for the holdback item is complete and correctly maintained.
  
  
  
  Consult Business Rules:
  
  Review the business logic and rules defined in the system to ensure that the transaction you are trying to perform is valid.
  If necessary, consult with your SAP functional team or business process owner to understand any restrictions or requirements related to holdback items.
  
  
  
  Testing:
  
  After making the necessary corrections, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  Documentation: Review the SAP documentation related to holdback items and item configuration in the CRM module.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message CRM_UIU_GRM_COMMON002.