How To Fix CRM_UIU_CT_IB_GENIL029 - Deadline task &1 &2 has no workflow task ID assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_CT_IB_GENIL - Messages UIU Cross Topcs Inbox GenIl

• Message number: 029

• Message text: Deadline task &1 &2 has no workflow task ID assigned

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_CT_IB_GENIL029 - Deadline task &1 &2 has no workflow task ID assigned ?

  The SAP error message "CRM_UIU_CT_IB_GENIL029 Deadline task &1 &2 has no workflow task ID assigned" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the workflow configuration for a deadline task. This error indicates that a specific deadline task does not have an associated workflow task ID, which is necessary for the system to process the task correctly.
  Cause:
  
  Missing Workflow Task ID: The primary cause of this error is that the deadline task in question has not been assigned a workflow task ID in the system. This can happen due to incorrect configuration or missing entries in the workflow settings.
  Configuration Issues: There may be issues in the configuration of the workflow or the deadline task itself, leading to the absence of the required task ID.
  Transport Issues: If the workflow was transported from one system to another (e.g., from development to production), it might not have been properly configured in the target system.
  
  Solution:
  
  
  Check Workflow Configuration:
  
  Go to the transaction code SWDD (Workflow Builder) and check the workflow definition related to the deadline task.
  Ensure that the workflow task ID is correctly assigned to the deadline task.
  
  
  
  Assign Workflow Task ID:
  
  If the task ID is missing, you will need to assign a valid workflow task ID to the deadline task. This can typically be done in the workflow configuration settings.
  
  
  
  Review Task Definitions:
  
  Check the definitions of the tasks involved in the workflow to ensure they are correctly set up and linked.
  
  
  
  Transport Issues:
  
  If the issue arose after a transport, verify that all necessary objects were included in the transport request and that the workflow is active in the target system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to workflow configuration in CRM for any specific guidelines or troubleshooting steps.
  
  
  
  Testing:
  
  After making the necessary changes, test the workflow to ensure that the error no longer occurs and that the deadline task is processed correctly.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWDD (Workflow Builder), SWI1 (Work Item Selection), and SWI2_FREQ (Work Item Selection for Frequency).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or CRM functional team for further assistance.