How To Fix CRM_UIU_CT_IB_GENIL027 - Text is missing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UIU_CT_IB_GENIL - Messages UIU Cross Topcs Inbox GenIl

  • Message number: 027

  • Message text: Text is missing

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UIU_CT_IB_GENIL027 - Text is missing ?

    The SAP error message "CRM_UIU_CT_IB_GENIL027: Text is missing" typically occurs in the context of SAP CRM (Customer Relationship Management) applications, particularly when dealing with user interfaces or when trying to display certain texts or descriptions that are expected to be present in the system.

    Cause:

    1. Missing Text Elements: The error usually indicates that a required text element or description is missing from the system. This could be due to:

      • Incomplete configuration or setup of the CRM system.
      • Missing entries in the relevant text tables.
      • Issues with language settings or translations.
    2. Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrectly linked records that are supposed to provide the necessary text.

    3. Custom Development: If there are custom developments or enhancements in the CRM system, they might not be handling text retrieval correctly.

    Solution:

    1. Check Text Elements:

      • Go to the relevant text tables in the SAP system (e.g., STXL, STXH, etc.) and verify if the required text entries exist.
      • Ensure that the texts are maintained for the relevant language.
    2. Review Configuration:

      • Check the configuration settings in the CRM system to ensure that all necessary components are properly set up.
      • If you are using a specific business role or transaction, ensure that all required texts are maintained for that role.
    3. Language Settings:

      • Verify that the language settings in the user profile are correct and that the texts are available in the selected language.
    4. Debugging:

      • If you have access to the development environment, you can debug the application to identify where the text retrieval is failing.
      • Look for any custom code that might be affecting the text display.
    5. SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates that resolve known issues.
    6. Consult Documentation:

      • Review the SAP documentation for the specific CRM component you are working with to ensure that all necessary texts and configurations are in place.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary) to check table contents or SE78 (SAP Archive Link) to manage documents and texts.
    • SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
    • Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is impacting business operations.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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