How To Fix CRM_UIU_CT_IB_GENIL028 - Object type &1 is not permitted for notes

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_CT_IB_GENIL - Messages UIU Cross Topcs Inbox GenIl

• Message number: 028

• Message text: Object type &1 is not permitted for notes

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_CT_IB_GENIL028 - Object type &1 is not permitted for notes ?

  The SAP error message "CRM_UIU_CT_IB_GENIL028 Object type &1 is not permitted for notes" typically occurs in the SAP Customer Relationship Management (CRM) module when there is an attempt to create or access notes for an object type that is not configured to support notes.
  Cause:
  
  Object Type Configuration: The object type specified in the error message (&1) is not set up in the system to allow notes. This could be due to a missing configuration in the backend settings.
  Authorization Issues: The user may not have the necessary authorizations to create or view notes for the specified object type.
  Technical Issues: There may be a technical issue or bug in the system that is preventing the notes functionality from working correctly for that object type.
  
  Solution:
  
  
  Check Object Type Configuration:
  
  Go to the customizing settings in SAP (transaction code SPRO).
  Navigate to the relevant section for CRM and check the configuration for the object type in question.
  Ensure that the object type is allowed to have notes associated with it. This may involve checking the settings in the "Business Object" or "Object Management" sections.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to create or view notes for the specified object type.
  You can use transaction code SU53 to analyze authorization issues after the error occurs.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific object type and notes functionality to ensure that there are no additional steps or configurations required.
  
  
  
  Check for System Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as there may be bug fixes related to this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration settings.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SU53 (Authorization Check), and SE11 (Data Dictionary) for further investigation.
  SAP Notes: Search for SAP Notes related to CRM and the specific object type to find any known issues or additional configuration steps.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.