How To Fix CRM_UIU_CT_IB_GENIL022 - Could not read work item &1 from system &2

CRM_UIU_CT_IB_GENIL022 - Overview

• Message type: E = Error

• Message class: CRM_UIU_CT_IB_GENIL - Messages UIU Cross Topcs Inbox GenIl

• Message number: 022

• Message text: Could not read work item &1 from system &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_CT_IB_GENIL022 - Could not read work item &1 from system &2 ?

  The SAP error message CRM_UIU_CT_IB_GENIL022 indicates that the system encountered an issue while trying to read a work item from a specified system. This error typically arises in the context of SAP CRM (Customer Relationship Management) when there is a problem accessing or retrieving data related to a work item.
  Possible Causes:
  
  Work Item Does Not Exist: The work item ID specified in the error message may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the work item.
  System Connectivity Issues: There may be connectivity problems between the systems involved (e.g., between the CRM system and the backend system).
  Data Consistency Issues: There could be inconsistencies in the data, such as missing entries in the database.
  
  Configuration Issues: Incorrect configuration settings in the CRM system or related components may lead to this error.
  
  Solutions:
  
  Verify Work Item ID: Check if the work item ID mentioned in the error message