How To Fix CRM_UIU_CT_IB_GENIL024 - Communication failure in logical system &1: &2

CRM_UIU_CT_IB_GENIL024 - Overview

• Message type: E = Error

• Message class: CRM_UIU_CT_IB_GENIL - Messages UIU Cross Topcs Inbox GenIl

• Message number: 024

• Message text: Communication failure in logical system &1: &2

INCLUDE CRM_UIU_CT_IB_GENIL OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message CRM_UIU_CT_IB_GENIL024 - Communication failure in logical system &1: &2 ?

  The SAP error message "CRM_UIU_CT_IB_GENIL024 Communication failure in logical system &1: &2" typically indicates a communication issue between the SAP CRM system and another system (such as an SAP backend system or an external system). This error can occur in various scenarios, such as when trying to access data, perform transactions, or during integration processes.
  Causes:
  
  Network Issues: There may be network connectivity problems between the systems involved.
  Configuration Errors: Incorrect configuration in the logical system settings, such as RFC destinations or logical system names.
  Authorization Issues: The user or system may not have the necessary authorizations to perform the requested operation.
  Service Unavailability: The target system may be down or not reachable due to maintenance or other issues.
  Timeouts: The request may be timing out due to long processing times or heavy load on the system.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the systems is stable and functioning. You can use tools like