How To Fix CRM_UIU_BT313 - Items do not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BT -

• Message number: 313

• Message text: Items do not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BT313 - Items do not exist ?

  The SAP error message CRM_UIU_BT313 "Items do not exist" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access or manipulate items in a business transaction (like a sales order, service order, etc.) that are not present in the system. This can happen for several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Missing Items: The items you are trying to access may not have been created or saved properly in the system.
  Incorrect Transaction Context: The transaction you are trying to access may not have any items associated with it, or you may be in the wrong context (e.g., trying to access items from a different transaction).
  Authorization Issues: The user may not have the necessary permissions to view or manipulate the items in the transaction.
  Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues leading to missing data.
  Filters or Selection Criteria: There may be filters or selection criteria applied that are excluding the items from being displayed.
  
  Solutions:
  
  Check Item Existence: Verify that the items you are trying to access actually exist in the system. You can do this by navigating to the relevant transaction and checking the item list.
  Review Transaction Context: Ensure that you are in the correct transaction and that it has items associated with it. If necessary, create new items or navigate to a different transaction.
  Check Authorizations: Ensure that your user role has the necessary permissions to view and manipulate the items. You may need to contact your system administrator for assistance.
  Data Synchronization: If your system is integrated with other systems, check for any synchronization issues. You may need to run a data refresh or check the integration settings.
  Clear Filters: If there are any filters or selection criteria applied, try clearing them to see if the items appear.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you navigate and troubleshoot issues (e.g., CRMD_ORDER for managing orders).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  User Documentation: Refer to user manuals or documentation for your specific version of SAP CRM for more detailed troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.