How To Fix CRM_UIU_BT315 - Select an item to display history

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BT -

• Message number: 315

• Message text: Select an item to display history

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BT315 - Select an item to display history ?

  The SAP error message "CRM_UIU_BT315: Select an item to display history" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to view the history of a business transaction or item but has not selected any item from the list or the relevant context.
  Cause:
  
  No Item Selected: The most common cause of this error is that the user has not selected any item from the list or the relevant context before trying to view the history.
  Context Issue: The context in which the user is trying to view the history may not have any items available for selection.
  User Interface Issue: There may be a glitch or issue with the user interface that prevents items from being displayed correctly.
  
  Solution:
  
  Select an Item: Ensure that you have selected an item from the list or the relevant context before attempting to view the history. Click on the item you wish to view and then try again.
  Check Filters: If you are using filters to narrow down the list of items, ensure that the filters are set correctly and that there are items available that meet the criteria.
  Refresh the Screen: Sometimes, refreshing the screen or navigating away and back can resolve temporary UI issues.
  Check User Permissions: Ensure that you have the necessary permissions to view the history of the selected item. If you suspect a permissions issue, contact your system administrator.
  Consult Documentation: Refer to the SAP documentation or help resources for specific guidance related to the CRM module you are using.
  Contact Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide patches/updates.
  User Training: Ensure that users are trained on how to navigate the CRM interface and understand the importance of selecting items before performing actions.
  System Logs: If you have access, check system logs for any additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to resolve the error and successfully view the history of the desired item in SAP CRM.