How To Fix CRM_UIU_BT314 - Multiple item history not supported; select only one item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BT -

• Message number: 314

• Message text: Multiple item history not supported; select only one item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BT314 - Multiple item history not supported; select only one item ?

  The SAP error message "CRM_UIU_BT314 Multiple item history not supported; select only one item" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to view the history of multiple items (such as business transactions or documents) simultaneously. The system is designed to allow the viewing of history for only one item at a time, which is why this error is triggered.
  Cause:
  
  Multiple Selection: The user has selected multiple items in a list or table and is trying to access the history for those items.
  System Limitation: The CRM system is configured to only support the retrieval of history for a single item at a time due to design constraints.
  
  Solution:
  To resolve this error, the user should follow these steps:
  
  
  Select a Single Item: Instead of selecting multiple items, choose only one item from the list. This can usually be done by clicking on the desired item or using a selection checkbox next to it.
  
  
  Access History: After selecting a single item, attempt to access the history again. This should allow the system to retrieve the relevant history information without triggering the error.
  
  
  Check User Interface: If you are using a custom or third-party interface, ensure that it adheres to the standard SAP CRM functionality, as customizations may sometimes lead to unexpected behavior.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional context or updates regarding this error message.
  User Training: Ensure that users are trained on the limitations of the CRM interface, particularly regarding item selection and history viewing.
  System Configuration: If this error occurs frequently and impacts user productivity, consider discussing with your SAP administrator or support team to explore if there are any configuration options or enhancements that could be implemented.
  
  By following these steps, users should be able to avoid the error and successfully view the history of individual items in SAP CRM.