How To Fix CRM_UIU_BT305 - No offer available this time


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_UIU_BT -

  • Message number: 305

  • Message text: No offer available this time

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_UIU_BT305 - No offer available this time ?

    The SAP error message "CRM_UIU_BT305 No offer available this time" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access or create a business transaction (like a sales order or quotation) but the system cannot find any available offers or pricing conditions that meet the criteria for the transaction.

    Causes:

    1. No Active Offers: There may be no active offers or promotions available for the specific product or service being requested.
    2. Invalid Conditions: The pricing conditions or offers may not be valid for the customer or the specific transaction type.
    3. Data Inconsistencies: There could be inconsistencies in the master data, such as customer master data, material master data, or pricing conditions.
    4. Configuration Issues: The configuration settings in the CRM system may not be set up correctly to allow for offers to be displayed.
    5. Time Constraints: The offer may be time-sensitive and could have expired or not yet started.

    Solutions:

    1. Check Active Offers: Verify if there are any active offers or promotions for the product or service in question. This can be done by checking the relevant pricing conditions in the system.
    2. Review Pricing Conditions: Ensure that the pricing conditions are correctly set up and valid for the customer and transaction type. This includes checking the validity dates and any specific conditions that may apply.
    3. Validate Master Data: Check the customer master data and material master data for any inconsistencies or missing information that could affect the availability of offers.
    4. Configuration Review: Review the configuration settings in the CRM system to ensure that they are set up to allow for offers to be displayed. This may involve checking the pricing procedure and condition types.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific details on the error message and potential fixes.
    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that can help you analyze pricing conditions and offers, such as VK11 (Create Condition) and VK12 (Change Condition).
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
    • User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access the offers and pricing conditions.

    By following these steps, you should be able to diagnose and resolve the "CRM_UIU_BT305 No offer available this time" error in SAP CRM.

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