How To Fix CRM_UIU_BT304 - Relation to self not allowed, change Contact 1 or Contact 2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_UIU_BT -

• Message number: 304

• Message text: Relation to self not allowed, change Contact 1 or Contact 2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_UIU_BT304 - Relation to self not allowed, change Contact 1 or Contact 2 ?

  The SAP error message "CRM_UIU_BT304 Relation to self not allowed, change Contact 1 or Contact 2" typically occurs in the SAP Customer Relationship Management (CRM) module when there is an attempt to create or modify a business partner relationship that incorrectly references the same business partner as both parties in the relationship. This is not allowed because a business partner cannot have a relationship with itself in the context of the CRM system.
  
  Cause:
  
  Self-Referencing Relationship: The error arises when you try to establish a relationship where both Contact 1 and Contact 2 are the same business partner. For example, if you are trying to create a relationship between a contact and itself, the system will throw this error.
  Incorrect Data Entry: It may also occur due to incorrect data entry where the same business partner is inadvertently selected for both roles in the relationship.
  
  
  Solution:
  
  Check Business Partner Selection: Review the business partner entries